Modulr Research Reveals Gap Between FX Cost Pain and Ability to Measure It
Travel platforms describe FX as a problem, but few track it accurately.
What happened?
Modulr published research surveying financial and operational officers at travel intermediaries in the UK and Western Europe, alongside the launch of a multi-currency conversion and payment management solution on its platform.
Why does it matter?
Costs that aren't measured accurately are hard to optimize. Combining conversion, cards, and settlement into one flow may improve visibility, but it doesn't eliminate the need to compare price, execution, and alternatives.
My perspective
In my view, the most important step isn't buying a new FX tool, but building a reliable baseline for currency costs and reconciliation before changing providers.
Scope and availability
The findings are based on a specific sample from the travel sector, and the research was published alongside a commercial product from the same entity.
Three executive questions
- Are we measuring the full cost of every conversion and re-conversion?
- How do we compare margins and execution against alternative fees?
- What is the impact of the solution on financial reconciliation and auditing?
